Privacy Policy

Effective Date: June 21st, 2024 (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

When you subscribe to our newsletters and podcasts, participate in competitions, or engage with other users and members through our social channels, this Privacy Policy will apply.

Information We Collect

We provide customers with the opportunity to subscribe to newsletters and podcasts, participating in competitions, and interact with community members on social platforms. By participating in these activities, you may choose to disclose personal information to us. We use this information to engage with you, promote our websites, and offer products or services that we believe may interest you, including those from third parties. We may send you marketing communications and information via mail, SMS, or email, in accordance with relevant marketing laws such as the Australian Spam Act 2003 (Cth). If you specify a preferred communication method, we will endeavor to use it whenever feasible.

If you prefer that we do not use your personal information to offer you products or services, including those from third parties, you may inform us, and we will respect your request. Please contact us using the details provided below or utilise the opt-out options in our marketing communications.

Unless stated otherwise in specific terms and conditions or privacy notices for particular offers, we do not share personal information about individuals with other organizations for direct marketing purposes.

We collect personal information that you provide to us when responding to competition questions and other promotions, which may include sensitive information such as health or gender orientation if voluntarily disclosed.

Additionally, we may collect the following personal information from your interactions with our websites and services:

  • Name (or internet/social media username/handle)
  • Address, phone numbers, postcode, and email addresses
  • Age, birth date, gender, occupation, profession, or job title
  • Information submitted directly through our website or indirectly via our online presence, representatives, or other channels.

We may anonymise personal information so that it cannot reasonably identify individuals, whether alone or in combination with other data. We also collect non-personal information such as anonymous survey responses or aggregated data on website usage, which are not covered as personal information under this policy.

Personal information may be collected:

  • When interacting with our products/services, including websites and digital platforms
  • During phone calls, correspondence, in-person interactions, website usage, and social media interactions
  • When registering as a community member
  • During conversations or written communications with our representatives
  • When engaging us for goods/services
  • When applying for a position or expressing interest, directly or through third parties
  • When registering for competitions, alerts, blogs, newsletters, or other subscription services on our websites or digital platforms.

For any queries or concerns regarding this Privacy Policy, please contact:

The Use of Cookies

In certain instances, we may gather personal information or other data about you through the use of ‘cookies,’ pixels, or similar tracking technologies. When you visit our websites, we may deploy a ‘cookie’ or other tracking technology to your device or browser. These tracking technologies assist in site navigation and user experience enhancement. They also help us analyse traffic patterns, determine popular and less visited areas of our websites, and refine our online presence and services. Additionally, they may inform us about which products or services you are interested in, allowing us to send you relevant news and offers.

We may also log IP addresses (electronic addresses of computers connected to the internet), MAC addresses, Bluetooth numbers, NFC numbers, IMEI numbers, and other personal information about you, as well as de-identified and anonymous information. This data helps us analyse trends, administer our websites and digital platforms, track user movements online, and gather general demographic information.

If the use, storage, or disclosure of tracking technologies allows us to reasonably identify you based on the derived information, such information will be considered personal information under this policy.

Conversely, if the use, storage, or disclosure of tracking technologies results in information that cannot reasonably identify you, such de-identified information is not classified as personal information under this policy.

Most web browsers automatically accept cookies and other tracking technologies. You have the option to disable these technologies, although doing so may limit your access to certain sections of our websites.


Our websites may include links to other websites operated by third parties. We do not guarantee or endorse the privacy practices of these third-party websites. We are not liable for their privacy policies or the content they provide. It is the responsibility of third-party websites to inform you about their own privacy practices.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us 20/40 Meagher St, Chippendale NSW 2008